TERMS AND CONDITIONS

Shopatnova

1. Introduction

Shopatnova is an online marketplace platform operating in Canada.

The platform allows:

• Independent third-party sellers to list and sell their products to customers;

• Shopatnova to sell its own products directly to customers.

When a product is sold by Shopatnova, Shopatnova acts as the direct merchant.
When a product is sold by a third-party seller, Shopatnova acts solely as an intermediary platform facilitating the transaction.

2. Acceptance of Terms

By accessing or using the Shopatnova website, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, you must not use the platform.

3. Account Registration

To make purchases or sell on the platform:

• You must be at least 18 years old.

• You must provide accurate and complete information.

• You are responsible for maintaining the confidentiality of your login credentials.

Shopatnova reserves the right to suspend or terminate accounts involved in fraudulent activity, abuse, or violations of these Terms.

4. Pricing and Taxes

All prices are listed in Canadian Dollars (CAD).

Applicable taxes, including Goods and Services Tax (GST/HST) or Provincial Sales Tax (PST), will be added where required under Canadian tax laws.

The total amount, including applicable taxes and fees, will be displayed before final checkout.

5. Payments

Payments are processed through secure third-party payment gateways.

For transactions involving third-party sellers, Shopatnova may temporarily hold funds in order to:

• Protect buyers;

• Allow confirmation of product delivery;

• Resolve potential disputes.

Funds are released to sellers after confirmation of delivery or after the dispute period expires.

6. Shipping and Delivery

Shipping fees and estimated delivery times are displayed at checkout.

For products sold by Shopatnova:
Shopatnova is responsible for shipping and delivery.

For products sold by third-party sellers:
The seller is responsible for shipping, delivery times, and ensuring the product arrives in proper condition.

7. Returns and Refunds

Customers may request a return or refund if:

• The product is defective;

• The product does not match its description;

• The product arrives damaged;

• The product is not delivered within a reasonable timeframe.

For products sold by Shopatnova, return requests must be submitted within [e.g., 14 days] of delivery.

For products sold by third-party sellers, the seller’s return policy applies, subject to applicable Canadian consumer protection laws.

8. Legal Warranty

Where applicable under Canadian consumer protection laws, products must:

• Be as described;

• Be fit for their intended purpose;

• Be of acceptable quality and durability.

These rights may apply regardless of any additional commercial warranty offered.

9. Seller Responsibilities

Third-party sellers are solely responsible for:

• The legality of their products;

• Product quality and compliance;

• Accurate descriptions;

• Honoring applicable warranties and return obligations.

Shopatnova is not responsible for third-party seller products but may assist in dispute resolution.

10. Intellectual Property

All content on the Shopatnova website, including logos, graphics, text, images, and design elements, is the property of Shopatnova and is protected by applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

11. Privacy

Shopatnova collects and processes personal information necessary to operate the platform.

All data is handled in accordance with applicable Canadian privacy laws.

For more details, please refer to our Privacy Policy.

12. Limitation of Liability

Shopatnova acts as an intermediary platform for third-party seller transactions.

To the maximum extent permitted by law, Shopatnova shall not be liable for damages arising from:

• Third-party seller products;

• Delivery delays caused by sellers;

• Indirect or consequential damages.

13. Modifications

Shopatnova reserves the right to modify these Terms at any time.

Updated versions will be posted on the website and take effect immediately upon publication.

14. Governing Law

These Terms and Conditions are governed by the laws of Canada.

Any disputes shall be subject to the jurisdiction of the competent courts in Canada.