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Return Policy Page
RETURN POLICY
Shopatnova
Customers may request a return or refund if:
The item is defective;
The item is damaged upon arrival;
The item does not match the description;
The item is not delivered within a reasonable timeframe.
Return requests must be submitted within 14 days of delivery unless otherwise stated.
Refunds are issued to the original payment method after inspection and approval.
For third-party seller products, sellers must comply with Canadian consumer protection laws.
